Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals, or when you contact customer support. This can include basic details such as your name, email address, date of birth, and payment information necessary to complete transactions. We only request information that is relevant to providing and managing our services.

Technical and Usage Data

Certain technical and usage data may be collected automatically as you navigate our website and use our games. This can include your IP address, browser type, device model, pages visited, and general activity on the platform. Such information helps us monitor performance, maintain security, and improve the overall user experience.

How Information Is Used

Information collected by Flutterhall Casino is used to operate and improve our services, manage player accounts, process transactions, and provide customer support. We may also use it to personalise your experience, communicate important updates, and ensure compliance with our terms of service. Any marketing communications we send will include options for you to unsubscribe.

Data Sharing

Information may be shared with service providers where necessary to support our operations, such as payment processors, hosting providers, and technical consultants. We take steps to ensure that any third parties involved maintain suitable protections for the data they handle. Sharing may also occur if required by law or to protect the rights, property, or safety of the casino, our users, or others.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, and analyse how the site is used. These tools help us understand player behaviour and make improvements to navigation and game performance. You may adjust your browser settings to limit certain cookies, although doing so could affect the functionality of some features.

Data Retention

Data is retained only for as long as reasonably required for the purposes set out in this policy or as needed to meet legal obligations. Once information is no longer necessary, we take appropriate steps to securely delete or anonymise it. The exact length of time information is kept can vary depending on the type of data and the reason it was collected.

Data Security

We implement reasonable organisational and technical measures to protect the information we hold from unauthorised access, loss, or misuse. This includes limiting access to data on a need-to-know basis and maintaining secure systems. However, no internet transmission or electronic storage method can be guaranteed as completely secure.

User Privacy Requests

Users may contact support regarding privacy-related requests, including access to their information or requests to correct or delete data. We will review and respond to such requests in accordance with applicable requirements. Please note that we may need to verify your identity before processing certain requests and that some information may need to be retained for legitimate business or legal reasons.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any revised version will be posted on this page with an updated effective date. We recommend that you review the policy periodically to stay informed about how we protect your information. Your continued use of Flutterhall Casino after changes are made will be regarded as acceptance of the updated policy.